Richfield-based Greatest Purchase Co. Inc. on Tuesday introduced that its new membership program Totaltech is now out there nationwide. This system, which incorporates limitless Geek Squad help, prices $199.99 per 12 months.
The corporate had initially examined out the concept with its Greatest Purchase Beta pilot program again in April. Greatest Purchase Beta was out there in about 60 shops in six states, together with Minnesota.
Totaltech can even unify the corporate’s current membership packages underneath a single banner.
Prospects who’ve been members of Greatest Purchase Complete Tech Help, the corporate’s earlier membership program, Greatest Purchase Beta, or Geek Squad Tech Help are being upgraded to the brand new program.
In a information launch, Greatest Purchase officers touted these advantages for TotalTech members:
- Free year-round Geek Squad tech help on all of the expertise in members’ house, irrespective of the place it was bought;
- Totaltech Skilled Entry, a VIP service with entry to devoted cellphone and chat groups;
- As much as 24 months of product safety on most Greatest Purchase purchases throughout lively membership, together with AppleCare+ on Apple merchandise;
- Free supply and customary set up;
- Unique Totaltech member costs;
- 20% off labor for repairs and superior companies and 10% off labor for customized installations;
- Prolonged 60-day return and alternate window on most merchandise; and
- Free haul-away on most product replacements.
The corporate can also be debuting Member Monday which can characteristic particular occasions and unique offers for Totaltech members.
“Expertise performs an more and more essential function in our lives right now, and every buyer wants expertise another way,” mentioned Allison Peterson, chief buyer officer at Greatest Purchase, in a press release. “That’s why we created Totaltech, to not solely meet all of those wants, but additionally to offer them a heightened sense of confidence — in getting a terrific worth, in utilizing their tech and by figuring out we now have their again if one thing goes flawed.”
Greatest Purchase has been one of many massive retailers that has benefitted from the pandemic as expertise turns into more and more necessary in folks’s lives. The corporate reported that its second quarter gross sales (Could-July) have been up 19.6 p.c to $11.85 billion.
Greatest Purchase acquired Geek Squad, an area startup, again in 2002.